Workforce reductions and cuts to housekeeping hours reported at Excalibur.
Las Vegas Icon, Excalibur Hotel and Casino, Feels the Pressure
Once renowned as a Vegas gem, the Excalibur Hotel and Casino is currently grappling with tough times. Reports suggest that the property is shedding staff and slashing housekeeping hours to keep its head above water.
Vital Vegas broke the news on a Thursday this week. Apparently, Excalibur is letting go of its valet team, bell desk staff, and door attendants. Las Vegas Locally confirms these claims, stating that dismissals are indeed underway.
The public has shared their thoughts on the challenges Excalibur is encountering. One user describes it as the "most susceptible MGM property to an economic downturn." Another accuses the property of losing its enchantment, while many express dissatisfaction with the expensive room rates.
So far, Excalibur has remained tight-lipped regarding the layoffs.
Another instance of a struggling casino-hotel surfaced in November with the Fontainebleau Las Vegas announcing mass layoffs and the shutdown of certain dining spots. The property had been operational for just a year.
BackgroundCheck:In the grander scheme of things, MGM Resorts International, Excalibur's parent company, has been streamlining costs as part of industry trends, rather than pointing towards financial challenges specifically at Excalibur. In fact, Excalibur, along with Luxor and Mandalay Bay, is outsourcing its in-house laundry services to Brady Linen Services.
Additionally, in March 2025, Excalibur made adjustments to its staffing, reducing valet and bell services, which some attribute to the rise of self-service options preferred by guests. Contrarily, MGM Resorts is committed to modernizing services, closing concierge desks at several properties but not Excalibur, which had already eliminated its concierge services.
All in all, while Excalibur experiences operational modifications along with its peers, these changes seem to be part of a strategic modernization rather than indications of financial turmoil at the hotel.
- Despite once being a Vegas gem, the Excalibur Hotel and Casino in Las Vegas is currently facing tough times, with reported staff layoffs and reduced housekeeping hours.
- Reports suggest that the Excalibur Hotel and Casino is letting go of valet staff, bell desk attendants, and doorpersons, with dismissals underway as confirmed by Las Vegas Locally.
- The casino-culture in Las Vegas has been subject to issues, as Excalibur is grappling with public dissatisfaction over high room rates and accusations of losing its enchantment.
- MGM Resorts International, Excalibur's parent company, has been streamlining costs to adapt to industry trends, modernizing services, and closing concierge desks at certain properties, but not at Excalibur.
- In the retail and casino-and-gambling industry, competition and economic fluctuations have led to challenges for properties like the Excalibur Hotel and Casino in Las Vegas, as seen by the recent layoffs and modernization efforts.
