Rankings of Money Transfer Companies with the Highest Customer Ratings in 2025
In a comprehensive analysis of major consumer remittance companies this year, BOSS Money and Wise have emerged as the top-rated firms in terms of customer satisfaction. The study, which compared review scores from 2025 with data collected in 2021, mapped customer ratings against each company's Trustpilot scores.
BOSS Money, a relatively new entrant in the digital remittance market, has achieved the highest average app rating among 18 digital money transfer apps with a near-perfect 4.9 out of 5 score on both the App Store and Google Play. The company's strong Trustpilot rating of 4.6 also indicates growing trust and loyalty among its users. Over 100,000 users have highly rated the app, praising its user-friendly service, reliability, and competitive fees.
Wise, a well-established player in the remittance industry, continues to be recognised as the best overall money transfer company. The company won multiple awards in 2025, including Outstanding Customer Satisfaction, Value for Money, Transfer Experience, Transfer Speed, Excellent Customer Service, and Most Recommended in Australia’s Mozo People’s Choice Awards.
Remitly, another leading remittance company, maintains a solid position, particularly in transfers to Asia, Africa, and South America, and is praised for its wide coverage and suitability for regular transfers home.
Revolut, XE, and Western Union are also notable mentions with strong customer satisfaction. Revolut ranked highly on Monito for customer satisfaction and won several awards from Mozo in 2025, while XE is known for its reliability and experience. Western Union, despite experiencing eight consecutive quarters of double-digit branded digital transaction growth in Q1 2025, didn’t surpass the top players like BOSS Money or Wise in 2025 reviews.
The analysis also found that BOSS Money has risen to the top in 2025 with a near-perfect app rating, which is a significant improvement over prior years where it was less prominent in customer satisfaction rankings. Wise, on the other hand, has maintained a consistently high rating from 2021 through 2025, reinforcing its reputation as a market leader in customer satisfaction and service quality.
Other companies like Remitly, XE, and Revolut have shown steady or slightly improved ratings by 2025, reflecting ongoing investments in customer experience, but none have dramatically overtaken Wise or BOSS Money. Companies such as Ace Money Transfer, LemFi, Nala, Panda Remit, Taptap Send, uLink, and Euronet did not appear prominently in 2025’s top-rated lists or customer satisfaction analyses, suggesting they either have lower visibility, fewer reviews, or have not yet matched the leading firms in customer ratings based on available data.
The analysis combined average customer ratings on Apple's App Store and Google's Play Store for each company across the UK and the US, and did not include any advertisements for remittance services. The study is part of a comprehensive research and analysis on cross-border payments globally.
In conclusion, BOSS Money and Wise lead the top remittance companies in 2025 by customer reviews across app stores and Trustpilot, with BOSS Money showing a notable leap in customer satisfaction and Wise maintaining its long-term top-tier status. Other companies remain competitive but less dominant in user ratings compared to these leaders.
In the comprehensive analysis of major consumer remittance companies, BOSS Money and Wise demonstrate exceptional performance in finance, with BOSS Money achieving the highest average app rating among digital money transfer apps, and Wise being recognized as the best overall money transfer company, winning multiple awards.
The analysis also indicates a significant improvement in BOSS Money's customer satisfaction rankings from prior years, while Wise has maintained a consistently high rating, reinforcing its long-term status as a market leader in finance.
