Everise Reinforces Executive Structure through Appointment of Chief Revenue Officer and Chief Financial Officer
In a strategic move to expand its global footprint and scale operations, Everise, a leading customer service solutions provider, has appointed Robert Jimenez as Chief Revenue Officer (CRO) and Steven Amaya as Chief Financial Officer (CFO).
Robert Jimenez, an industry veteran with over 25 years of experience, joins Everise from Teleperformance where he served as CRO. Known for building high-performance global sales teams, forging long-term client relationships, and driving growth while balancing profitability and innovation, Jimenez is now responsible for Everise's global growth strategy, commercial operations, sales, growth marketing, and pricing strategies.
Steven Amaya, with over 15 years of finance leadership experience, brings a wealth of knowledge to Everise. Before joining the company, he served as CFO at Carenet Health and held a significant role for over a decade at TaskUs where he managed milestones including acquisition, IPO, and international expansion. At Everise, Amaya oversees global finance, pricing, spend management, and facilities functions, supporting the company’s expansion and partnership deepening particularly with leading healthcare brands.
Sudhir Agarwal, Founder & CEO of Everise, expressed excitement about the appointments, citing the leaders' expertise and shared passion for putting people first. Everise's customer service solutions are high-performing, secure, and agile, enabling businesses to scale globally while achieving top customer satisfaction. The company has a reputation for innovation, exceptional service, and a culture that values people.
Everise is backed by Brookfield and Warburg Pincus, and operates with 28,000 champion agents across eight strategic markets globally. The company solves problems for the millions of customers of the world's leading brands by combining the best technology with compassionate service.
Robert Jimenez looks forward to ensuring Everise's growth is supported by financial strength, operational discipline, and smart investments. He expresses excitement about partnering with Everise's leaders and clients for growth and improved customer experiences.
With these strategic appointments, Everise is poised to continue its growth trajectory and transform customer service for various sectors, including healthcare, transport, logistics, insurance, financial services, and tech.
[1] Source: Everise Press Release, August 2025 [2] Source: Robert Jimenez LinkedIn Profile [3] Source: Steven Amaya LinkedIn Profile [4] Source: Everise Company Website
- Robert Jimenez, the newly appointed Chief Revenue Officer at Everise, will be responsible for implementing financial strength and smart investments to support the company's global growth strategy, leveraging his extensive experience in building high-performance global sales teams and driving growth.
- Steven Amaya, as the newly appointed Chief Financial Officer at Everise, will oversee global finance, pricing, spend management, and facilities functions, bringing his 15 years of finance leadership experience to support Everise's expansion, particularly with leading healthcare brands, and enabling the company to continue its growth trajectory in various sectors.
